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Pro
Dang
Why?
There was an issue with one of their jets where a piece of the airplane fell off during flight, so they grounded all those planes. UA thought they’d be back in service in time for June but it turns out that’s not the case. UA wants to deploy their wide bodied jets on international long hauls where business people are willing to pay higher fares for a FC ticket, vs Hawaii which is mostly leisure.
When I called UA to rebook (EWR-LAX-HNL) they said I’d have to pay a fare difference because EWR-LAX is a “premium” route and not the fare class I originally purchased (EWR-HNL was in United First, EWR-LAX is in United Business). I protested and they eventually put me on the new flight at no charge.