{ "media_type": "text", "post_content": "Goodwill adjustment in SPG/Marriot App = points for complaining", "post_id": "5b92fa346ec5fa0013446ad4", "reply_count": 8, "vote_count": 1, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points" }

Goodwill adjustment in SPG/Marriot App = points for complaining

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Went on a 2 week trip this year paid for all in points

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Jeezus. What is this for?

I called about my nights not properly updating post merger last week

You must be blowing through those points with that balance.

I've called my Ambassador 2x about 25 nights as 250k points missin and they haven't done squat. I have 7 years platinum, 750+ nights, and over 2.8 million points earned. Really disappointed in this sh*t show of an integration it's almost as if they never did any testing lol.

Seriously how hard can it be. Pull all the data at the system down time and then merge all accounts including the 1:3 ratio for SPG, upload and reconcile.

Was told when calling about trying to book an Sheraton on points that didn't post, that this is a trial or some BS. They are a mess right now. Anyone have a good number for Marriott customer care?

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