Got charged for a stay at an SPG that I didn’t confirm (canceled in concur). Concur tried to work with hotel to reverse the charge but no luck. Anyone have luck in trying? Also didn’t get points

Posting as :
works at
You are currently posting as works at

Also SPG is no more RIP 😪

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Did you try disputing the charge through your credit card company?

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Are you an elite member? Call the hotel. They have reversed charges for me many times. Especially if it's one you stay at often

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If you have evidence of the cancellation, just contest with the credit card company and send them evidence of cancellation.

next time don’t use concur. if you did so at your company’s behest, send them the bill for reimbursement

Always call the hotel, they fix thing the fastest

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