{ "media_type": "text", "post_content": "Had reservations with Aloft. Their system went down and they lost all the reservation informationHave been waiting in lobby from past 45 Mins to get a room. How many points should I ask for the hassle", "post_id": "5cd0ccfac573a600219a9ac5", "reply_count": 4, "vote_count": 2, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points" }

Had reservations with Aloft. Their system went down and they lost all the reservation informationHave been waiting in lobby from past 45 Mins to get a room. How many points should I ask for the hassle

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After waiting for 1 hr they assigned me a room which I had not paid for. Technically they downgraded my room. How many points should I negotiate ?

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