Has anyone tried online therapy/counseling? I’ve never done counseling in general but have always thought about it. With the pandemic, I’m not feeling the best so looking into online therapy. Would love to hear people’s’ experiences/thoughts! TIA :)

likehelpful
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Yes! I am using openpath right now. I like it more than BetterHelp

I started and did 4 sessions via MDLIVE for Cigna. It was good but i ultimately didn't trust the counselor enough to continue (different cultural backgrounds and fundamental disagreements in US as a "melting pot").

If you use MDLive, I would recommend using a credit card for payment (not a health care debit card) since they don't wait for EOB from my insurance before charging the card on file. They charged $90, EOB says i should only be paying $9.....45 business days for MDLIVE to "investigate". Disputing the transaction with my healthcare debit card requires 90 calendar days and snail mail/fax.

I’m using BetterHelp right now and love it! I had to go through one counselor first who was a terrible fit for me, but then I got rematched and love my new therapist. I’m finding it’s really helpful, although not quite at the level in-person would be (for me personally).

I provide both online and in-person counseling. Also facilitate a few online support groups. It can feel awkward at first, but soon it feels very natural.

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