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I assume this was for the previous 5% category.... are you certain they are only giving you 1x? If so, start with a secure message asking why the purchases you made on 9/30 are showing up 1x.
Yep. Certain.
It potentially based on how credit card transactions are processed. The merchant possibly batch processed on 9/30 with their bank and the bank then sent the transaction file to Chase on 10/1. There is typically a 1-3 business day lag in the posting, settlement and clearing process.
Give it a shot and let us know how it goes.
Yea, posting date is 10/2, which I understand is typically delayed, but transaction date by definition (or so I'd think) is flat out incorrect. May try to go to store and get a copy.
I have loved Chase's credit cards, but in my experiences, when you call, it is their way or else. Let us know how it goes, restore my faith in them.