{ "media_type": "text", "post_content": "Hey all! What are the most insightful questions to ask employees in order to get quality feedback about their experience working for the company/their satisfaction, etc.?", "post_id": "61777218e1e330002a37f07c", "reply_count": 2, "vote_count": 6, "bowl_id": "5682e6afd55b9e0f00fce669", "bowl_name": "Human Resources", "feed_type": "crowd" }

Hey all! What are the most insightful questions to ask employees in order to get quality feedback about their experience working for the company/their satisfaction, etc.?

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How has your worklife balance faired before and during the pandemic? How well is someone recognized for their contributions? Does your workplace encourage collaborative work or mostly emphasize individual contributions? When offering and presenting ideas for strategic opportunities, does your leadership encourage you to pursue it and how do they encourage you to pursue and complete it? How about when presenting opportunities to grow the business? Do they welcome you to often think outside the box? Does your current manager/leadership offer you opportunities to grow your skills to align with the current or upcoming industry trends?

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The most insightful questions are always going to be the ones that yield answers that your organization can actually action upon. And that’s going to depend on your organization. For example, asking about work overload when it’s hard to hire and staffing budget is already really tight (e.g. retail) isn’t going to be useful. On the other hand, if you know your company has never had a formal training program for first time managers and has the means to implement it (e.g. a growing mid-size firm), then you might want to ask questions around what associates are looking for in terms of skills development, course structure, etc.

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