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I’m in GBS so obviously biased but GBS is superior in my view unless you like predominantly infrastructure projects (mostly client internal) as opposed to customer facing.
Ibm1 - How is GBS superior to GTS? Patent quality work is done in GTS. May be you are not aware
1. GTS works on operating system and below in the stack . GBS works from above the operating system all the way to strategy
2. GTS is about 2X bigger than GBS in revenue
3. Very few people make good transitions between GBS and GTS . They have very different business models and consequently culture is different
4. From a client solution point of view - they need to come together for effectiveness . GBS takes GTS for granted and vice versa . This needs to change and Foster running both of them for go to market is a good start . Redhat will also drive some momentum on this front
GBS and GTS are very different business models. Generally GBS is lot more focused on Business and Application strategy, consulting and delivery. GTS while has scale, is also generally commodity work.
I have led combined teams on the accounts and found GBS to be more client centric. But i am not suggesting GTS is not. Just something i have felt.
The most comparable area between GBS and GTS is GBS application management. GTS tends to have long term contracts (3 to 5 years) and less project based work. GTS is performing “steady state” work as opposed to implementing change. Areas where GTS does perform project based work are the most contentiously debated between GBS and GTS as overlapping opportunity.