Hey everyone, Just wanted to get some opinions on a career path change. Im currently working at the Univ of Texas in Houston as a IT Support. Essentially it is tier 2 support. Ive been doing this for almost 3 years now and changing roles here can be a very slow process. I love helping others and finding solutions to their tech problems but im just at the point where I need more. What are some tech jobs that are not so much focused on technical ability but will allow me to help others?

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Look at customer success and Presales jobs

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Awesome. Thanks

Also application engineers.

Product maketing, change management, program management

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