Hey ppl, my mom is visiting me in may, alone, and doesn’t speak or understand English.. are there any documents that I can send her right now, that will help her with the immigration officer ?

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Get her the wheel chair assistance so that she can easily be transported from one gate to another. Along with that send basic details such as your address, number etc along with the invitation letter. Also, most of the times officer would ask someone from the crowd to translate.

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An invitation letter with your address. So she can show to officer that you have invited her to stay at ur place for that specific duration .

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What city are you in? In most large airports, you don’t need to see an officer - just go to the machine/ kiosk.

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They usually have translators available
Ask her to rewuest for one. Or carry a card that has trandlation request on it.

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I’m in Denver. She will be flying in via Amsterdam.. I’ve got the wheel char assistance as she does need assistance after sitting for long periods of time. I’ll get the invitation letter, and a translation request on a card as well.

Thanks ppl! In case you have any other suggestions please share !

Denver has the automated kiosks - she can use them if she is on a B1-B2. Please see:
https://www.cbp.gov/travel/us-citizens/apc

I am sure you might have thought about this, but did you check if anyone else coming from India that time ? Or, see if whoever is going to drop her at the airport can talk to fellow travelers who will come to Denver and introduce your mother to them there in india itself. That way, she knows some known faces to feel comfortable. My mother is exactly like your mother who cannot talk or understand English, and does not use cell phone much. I will go crazy if she has to travel all by herself

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