Hi everyone, looking for some resume feedback. I am looking to pivot into people-centered roles such as employee relations, diversity&inclusion, employee experience, and project management. i have experience in all these areas, and have 10+ years of overall customer service experience,6 of which are professional experience. I have applied for positions over the last 3 months that I feel I am overly qualified for with no interviews. Is it my resume? It also translates to slightly more than 1 page

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Posting as :
works at
You are currently posting as works at

Cut that summary and make it 1 page

Microsoft office is not a skill nowadays and makes it look like you’re over compensating

Try distill bullet points to no more than 4 per role (shows you can summarize well)

Says you know 3 languages (fun) but are bilingual? Trilingual? Proficiency of each?

Work experience > education > certifications > skills (I’d argue cutting here as well but that’s just me) > languages

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LOL! fair enough

Your resume is all over the place and more inflated than it needs to be. Definitely consolidate it to 1 page. You’ve only had 6 years of experience, so there’s definitely fluff that you can cut out.

Also, when I look at each of your titles, it seems like you’ve been in a lot of different roles before. I hope you understand that when a recruiter or hiring manager sees your resume that they may be confused about what exactly you want in your career. This could potentially dissuade them from selecting you for interviews.

My suggestion is to cater your resume based on the roles you apply for and highlight any transferrable skills/experience. You listed multiple roles that interest you but tbh employee-focused jobs vs project management jobs are two different things. Maybe some overlap but you can bet an Employee Relations resume will look different from a Project Management resume.

Consider creating different resumes centered around each role that you want to apply for. It’ll help get rid of the randomness and clutter.

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thank you for your feedback! i feel as though every role i’ve had has had “people” as a focus, despite various titles. it looks like that isn’t translating well in the resume and so i will go in and work on verbiage that is more cohesive to avoid confusion. also, i do tweak it depending on which position i’m applying for but it looks like i’ll have to do more than a few tweaks especially when it comes to the project management aspect because as you said, those resumes would be very different. I appreciate you so much, this feedback was super helpful!

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