Hi fishes anyone have any tips on getting an entry level customer success role?

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I'm in customer success and I got in through networking.
Relationship/rapport building, follow through, navigating challenging situation or difficult conversations are key qualities.
Early stage start up will look for enthusiasm and ability to navigate ambiguity.
Late stage start up will look for quota carrying experience.
There are a number of CS slack groups you can join to look at job boards: Customer Success leadership Network, customer success chat by Gainsight, CS in focus.


Yes! Follow customer success influencers on LinkedIn and contact people to set up informational interviews. Also join networks such as Gain Grow Retain, CS insider, and SuccessCoaching to learn and make connections!


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Hi Fishes,

I have given my interview in HCL and cleared 1 TP, 1 hcl manager & Client TP and Client Manager rounds .
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What is the % I can ask in HR Discussion and will they reject in HR if I ask more now .
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Thanks in Advance


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