Hi fishes, My team has 2 senior developers and team lead is not much into the tech stack we work on, sometimes when I get stuck in issues which I’m unable to figure out it gets pretty time consuming but when I try reaching out to the seniors in order to fasten the investigation they don’t respond . How to handle such situation? any advices on How to get help from seniors ?

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Drop a mail stating you are stuck and unable to proceed and you need help. Loop your manager and tech lead. Hope this should work. Mails are the real proof than raising concern in stand up.

like

You should ask your team lead to help in such cases. Since the team lead in not into tech, the request would automatically be relayed to the senior devs who’d then help you out. Just see that you don’t keep asking the same questions as then it may not work in your favour

like

Thanks for your response,
Yeah, I don’t reach out to seniors for small issues, but for certain issues which I just don’t seem to get the root cause for I tend to ask the senior devs personally . But that doesn’t help much. Team lead mostly asks to post a message regarding my issue on the group chat but mostly nobody responds on that either .

If they dont know how will they help…raise this concern in stand up

See…the real meaning of standup is to tell your problems
Nobody use that situation…try it once…everybody will start helping you

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