Hi! I had my background check done through Sterling and it came back clear last week after 2 days. It now says it’s pending again. What could be the reason for this?

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Posting as :
works at
You are currently posting as works at

If you have lived in multiple counties they have to check each and every one. It might have cleared from one but not another. Rural or small counties take longer to clear.

All the counties came back clear.

Ask your recruiter what specifically is pending. Most times, Sterling attempted to call your previous employers or university and left a message and they’re waiting for people to call them back. Other times, they couldn’t get a hold of anybody so they’ll have to attempt to call again.

Even after my background check already came back completed?

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