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I’ve rented from them before. Typically the issue with these cheaper options are 1) they are further from the airport 2) they don’t have as many shuttles picking up and dropping off and might close earlier and open later than others 3) general customer service and hidden fees. Depending on the airport it might not be too bad and you may not even notice a difference.
Pre covid: no issues. In the last 6 months I can't say I recommend:
First time they didn't have a car for us. Said to prepay so you could have a car.
Second time we prepaid and they didn't have the type of car we reserved, which was a 4x4 needed to access locations otherwise inaccessible.
Done with fox. Maybe one strategy is to reserve but not prepay and then have a backup car place you can check if it doesn't work out so you don't get stuck. They rope in with prices but do not deliver what is promised.
I got it at LAX once. It was not too bad. The car that I booked was not available when I showed up, so they gave me free upgrade. Friendly staffs. Can't say for all of them though, but my personal experience is pretty good.
I used them in Austin. They were honestly fine . The car wasn’t as nice as other agencies but still ok
Used them in Phoenix. Two hour wait for a car. They closed the office before I got to the front of the line and I was told to return the next day. When I returned there was a two hour wait again but I got a car this time. Car was fine. Price was worth the effort.