How did everyone pívot into customer success?

Anyone looking assistance for free lance or short terms project ?

Who has a LLM from USYD? Would like to know your experience. I am starting first semester 2023 as a full time student and working. I have heard from friends doing a LLM full time whilst working (not at USYD though) that it is achievable but very time consuming.

If i am on bench in nagarro and looking for opportunities outside, will I get immediate release or do i still need to serve my notice period partially / completely ?

Hi Everyone,

How much package does an entry level consultant in PWC ask for?

Hi
Need 11 hearts to start dm.

How does one continue to support a president that continually changes his stories regarding matters tied to; getting “dirt on an opponent” or hush money to mistresses.

If there is a PM role at FAANG vs a consulting role at MBB for ppl out of undergrad, which one would you take and why? Not that I have such privilege now but just curious

Anyone house hunting? How does one go about finding open houses to go to if you don't have a broker? Do you just drive around neighborhoods and pop in if there is a for sale sign? I'm in ny if that makes a difference!

Is that true EY just laid of people that are on visa and called it “performance” related?

Any one in HPE? I recently got an offer (~60lpa, 13 YOE) the variable pay/RSU etc seems to be on the lower side compared to the industry. No joining bonus too. Any one who can offer insights on feasible payranges/ yearly hike trends etc?

There are 12 weeks until Christmas… Anyone down for a challenge or some support and a kick in the butt?? Let me know!

In the process of interviewing with a company for a Marketing role and so far I have met with NINE people, did a lengthy case study, went to the final round and then now they want me to take an aptitude and personality assessment. I work full time and I think this is so excessive. Not to mention it was not once mentioned to me when I asked the recruiter about the interview process. Do you think this is a red flag? I am thinking of withdrawing my application. Thoughts?

Has the hiring slowed down in big 4 FDD? Looking to make the move and wondering how long it’ll take to get an offer if all goes smoothly.

Hey there! Interested to know if anyone has worked with an executive or career coach. If yes, did you find the experience helpful? Why did you go and what did you learn/do? Thanks!

How to join SAP LABS after working for 8 years as SAP functional consultant?

I started Adderall a month ago and it has significantly suppressed my appetite. I only eat a meal a day and so far I’ve lost 10 lbs 🫣. Definitely not a healthy habit but I’m also glad I slimmed down a little bit. Anything I should watch out for?

What's the next step after being an enterprise customer success manager? Seems the only next step is to become a manager of CS, anyone heard of other routes? I've heard suggestions of moving into sales as an account director or becoming product manager - not sure how much more the salary is, transferrable skills, and the work life balance. Any thoughts? currently at 170k ote

Hi Fishbowlers,

I've been interviewing for a role since May 4th. I've had 8 interviews: virtual on-site, team members, a case study presentation panel interview, a surprise chat w/the VP of CS. 2.5 months in the process... Called the recruiter today asking for final decisions, told we've hired a lot in the last qrtr, trying to work through finance and reorgs. I'm super upset that they've wasted so much of my time to keep me warm in limbo with no regard to the amount of time I resources wasted

How much does a customer Success for a Saas company make In the US? Let's say Dc, or Boston

Can anyone provide some insight? I am curious about what a typical Series B company based in NYC would pay for an Enterprise CSM role, along with what is an acceptable amount of equity in that stage. Any help would be great! Thanks in advance🙌🏽

Hey all - I’m a CS Director with about 10 years experience, 5 of those at Sr./Director level. I’m looking for a new opportunity in SaaS, preferably in data privacy or security but can be flexible if there’s values alignment. Anyone have any openings or in touch with any solid recruiters?

I'm waiting for a background check to know if I can finally be employed by this new company. I haven't graduated yet but already have 2 years experience in the customer success field. Do you think this could be deal breaker?

Aside this I have experience in marketing and no fellonies or charges.

Day in the life in CS?
I’m thinking about moving to CS and curious about the day to day. Please include times such as when you log in, log off and take breaks (if you get any). Also, please include if you work remotely.
Thanks!

I'm currently in operations in a partner facing role, working closely with them to streamline their business processes. I'm considering exploring new opportunities as a Customer Success Manager. What skill sets do you need to be successful in the role?

Just got an email about an Enterprise CSM position paying $80k base + bonus. Is that the new norm!?! I thought enterprise starts at 90-100k base with 20%+ OTE…

Any UK based CS consultants/managers here? Pls could you share your salary, industry and years of experience

I’m looking to transition into a CSM role and wondering if there are any tips or resources on how one does that from an entry level tech sales role. I was previously a private events manager and have about 7 years of management experience overall prior to pivoting into tech, where I feel like I gained a lot of transferable skills for the CS space. Appreciate the help I’m advance!

Hi all! I’m hoping to break into tech in customer success. I currently work in an inside sales account management role in the manufacturing industry. Is there anything I should know about a transition into a tech business?

What is the difference in the role responsibilities of Customer Success Manager and Channel Lifecycle Manager? Is the Pay band similar?

Looking to apply for a manager role in my team. Any tips for the interview?

Whats your biggest challange as a manager?

What do you enjoy most?

How do you manage your friends/people who used to be in your team?

help!

Anyone's company hiring an entry level position?

People operations —> partner success/account management??

I connected with the hiring manager for a position at a software co. we use and I’m an expert in at my current job. They’re actually familiar with my current org (which has NEVER happened) so I really want to put my best foot forward. Any resume advice on showcasing my potential ability in partner success/account management from a people ops background?

What are your responsibilities as CS in your current org? How are you compensated and is there any OTE or additional bonuses depending on your performance?

I have an opportunity for CSM role with a healthcare tech company in the Mountain View and they offering 90k with 20k variable. When I chat with the team they say that the metrics behind the variable change almost every quarter. This would be a step back in terms of salary, but they are offering equity and growing 150% YoY. The 110 all in seems like a low ball?!? Any good questions I could ask to better asses comp here?