How did Microsoft eff up so hard in March 2020 and let Zoom completely erase Skype from existence?

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You’ve not heard of Microsoft Teams?

likefunnysmart

Powerpoint is also horrible, why pound out a rough but complete layout in Google Slides when you can never get past the first page in PP because it’s impossible to typeset or get bullet points to behave.

Because they replaced it with teams?

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Teams is killing it at the enterprise level

likesmart

To each their own. But I’ve been very happy with Teams. Even our creative folks like it. 🤷‍♂️

Lol

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Teams is good. It combines the features of Slack with the features of Zoom and integrates all my email invites and meetings seamlessly so that I don’t have to keep switching apps all the time. I can do everything in one place.

Never had an issue with it.

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Yeah, that's the great thing about teams - how well it plays with Outlook. I don't love either, but the seamless integration is huge. Zoom feels neither here nor there, I'd rather do Google meets so I can accept it straight into my calendar.

This is the most advertising thread ever. Skype is a consumer brand you know. Teams is an enterprise product you only use if required to by your employer/client/etc. Because we ad types think our insights are so unique and so valuable, we assume we know where the value lies.

Most people using Skype probably had a free account and MS was probably in the red to acquire new users. Teams is enterprise, so B2B sales cycles, budget to pay for stuff like security and compliance that the avg app used thinks isn't with $5 a year let alone the higher teams per seat costs.

Also, a little googling would tell you that Zoom is hardly erasing Teams from existence:

Zoom had 350M daily users in 2022, up 17% YoY.
Teams had 270M daily users in 2022, up 86% YoY.

By all means, tell me more about how Zoom is eating Microsoft's lunch.

The bigger question is why modern Microsoft doesn't get more credit for being the successful business they even if they aren't the shiny new. They're diversified, still innovating under the hood, making good profits, and poised to pop in a bunch of directions everyone gets excited about from gaming to IoT to AI to robotics.

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