Litigation & Arbitration

How do you all like to be contacted by sales people for legal technology products?

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Sigh, why do you want to know? Are you in the business of selling that equipment?

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I was in this industry for years before I went back to practicing. The sales rep is often prompted to dial for dollars by an out of touch manager that follows the same philosophy as an 80s telemarketing firm, i.e. it’s a pure numbers game. There enlies the issue.

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Don’t.

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Don’t

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Barf. I either hang up on them or ignore the email.

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We, like all firms suffer from this problem. We “strongly encourage” vendors not to do this in various ways. We also encourage anyone who is getting marketing materials of interest to contact us and we work with the vendor (and coordinate testing with potential users) from there. Once vendors understand they don’t have an “in” by going directly to practitioners, they tend to follow the approved communication protocol.

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Only in writing (on paper, in an envelope, etc.) with a succinct product description and explanation, with a free trial included.

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When answering phones, our support staff asks if its a sales call. If the caller says yes, they tell them sorry we do not accept sales calls and hang up. Lol

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Nope. I get emails and calls all the time - I don’t answer calls or promptly inform them that I don’t have authority to do anything in regards to what they’re selling, and I promptly delete and flag as spam all marketing emails from tech vendors. Don’t go to practitioners. Go to the relevant IT or practice support people who actually hire vendors.

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Sometimes they’ll offer you a dinner at a place like Morton’s or the Palm to listen to a presentation.

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