How do you guys go about complaining at hotels regarding trouble you've had with your stays I've had some issue or the other for the last 6 weeks at the Marriott I stay at?

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Tell the people who work at the hotel

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Ask for the manager

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Marriott does not just hand out points like pure SPG. They do give out apologies in abundance but that's about it in my experience.

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@P1 email address publicly available ? Can you share ?

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I'd like to get points back considering the amount of trouble I've had to go through. However the front desk people are really nice and wouldn't want them to get in trouble, most of this is housekeeping / maintenance related stuff

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Oh they will also thank you for providing feedback that will allow them to better train their staff or manage their property. 😬

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Write Marriott Chairman. We got a free week at a resort

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I'm really not looking forward to this merger finalizing. There's almost 0 upside for SPG loyalists.

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