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How do you handle situations where your client is badmouthing other clients to you?

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Ignore it? Not sure would result you'd be looking for by escalating

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All jokes aside, what exactly is this client saying about you?

I just keep that kind of thing to myself, and internal colleagues if it’s information that might be good for them to know (or juicy enough to share anyway).

Nervously smile and change the subject

Don’t participate. Don’t seem overly interested. Don’t be overly interested.

I would say something in a light hearted tone like "I know you well enough to know you don't mean any harm, but someone else might misconstrue what you just said." And then finish up with a joke on how difficult it is to be PC.

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