How do you politely tell people not to text you, that email is the correct form of communication? [by people I mean clients]

I have had this discussion what feels like thousands of times, and yet no one seems to respect that. I'm trying to hold myself back from absolutely losing it on someone but I'm getting to the point where its an insane invasion of my personal time/space.

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“Hey so and so, I try to get away from my cell during work hours, email would be the best way to get a hold of me! I can keep track of it easier there as well, thanks.”

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Agree with these suggestions - or on the flip side you could send a quick text back "hey, sending you an email - I prefer to keep all these conversations in one place". Then the next time they go to text you, that's sitting right there for them.

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I second this. This is how I would handle this as well.

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You could reply to them via email? “Hey, I saw your text…”

likefunny

Butt dial them at 2am so they block you from their phone.

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Is there any other way to eat spaghetti?

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Combination of the above two. Ask once and then just reply to texts via email.

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Ignore texts and only respond to emails. Eventually, they'll figure out that if they want to reach you, the only way to do so is via email.

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I’d make it about a company policy. “I was recently made aware of a company policy to keep written communications with clients on company channels. Going forward we’ll need to keep communications via email.” If you can and feel like it wouldn’t defeat the purpose, offer to chat them via adding them as a guest on the company chat service (teams, slack etc). It might make them feel like they’re getting the same sense of urgency.

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Conflating multiple things.

I feel like account leads usually text with clients, so I’m surprised that you have this happening. Kudos on building good rapport, I guess!

It might help to let them know that you need to use email in order to keep the whole team in the loop.

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Make work get you a second phone and turn it off outside business hours.

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Why do you hate it so much?

Ok

I feel unless you plan on turning text off it’s not realistic. For a long time I had two phones. Now with things like Slack & Teams no one’s really texting my phone. Answer that you rarely check text and email is best & that’s all you can do.

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