How do you respond to uncomfortable questions from the client? For example, “what is your margin on this quote?”

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T&M: “Unfortunately I’m not permitted to share our internal profitability with you, but we would be happy to discuss if you feel comfortable that the roles and skills on our team are sufficient for the work. As you know, our bill rates are negotiated internally by your procurement organization, who can give you more insight into the competitiveness of our pricing vs the market.”

Fixed Fee: “Fuck it - you want this or not?"

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Shrieking. Raw, insensate, shrieking.

And then I smile pleasantly...and kiss whomever asked the question. With tongue.

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"that's above my pay grade" -analyst

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I use that line still ... As a manager....

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M1 sounds hot

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