How do you review resumes in a way that reduces implicit bias? I just finished reading the book, "Biased," which discusses the implicit biases we all hold. Our company has not invested in an ATS software, and we’re looking to create a scoring rubric / database in excel based on the job description and candidates. What are ways to ensure the resume review process controls for bias and is still efficient / expedient?

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You’re miles ahead just understanding that you have bias and want to do better. Good for you.

Too many are still in denial. If you have a brain and a heartbeat, you have bias. It’s not your fault, but it is reality.

Do what you can to ignore names, addresses and other information that might lead to triggering your bias. Also, examine your “no” pile and commit to providing yourself with a solid bias free reason for passing.

Challenge yourself to have at least 2 conversations a week with candidates that you might have passed over in the past because of something on their resume that triggered a bias.

It’s a tough road. Stay the course, allow grace. It won’t be perfect tomorrow, but commit to doing it better tomorrow than you did today.

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It’s hard to put it all here but I think having an extraordinarily explicit brief is tantamount to keeping a closed-loop (unbiased) process. If someone meets the brief you must take a close look at them, no exceptions. Also limit the rounds of interviews and do not look for 100% consensus. Plus a lot of ongoing communication and training on what bias is and how corrosive it is. You can also, I assume, at least use LinkedIn (not necessarily LinkedIn recruiter) in some way to help keep your database alive beyond excel. An excel sheet will become an outdated bear in no time. Good luck!

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We have made great strides in standardizing our job descriptions, which is the driver of the early interview process. Our job descriptions are clearly written and the role requirements are defined. A candidate’s advancing to TA interview is based on their meeting the role requirements which is listed on our job descriptions.

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Good way to ensure that is to implement blind resume review process.

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