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I can't speak to that specific role, but I've only heard great things about working for Workday.
Are you confident enough using workday, you want to work for workday?
Yes, I feel comfortable using
Workday.I’m currently interviewing with Workday at the moment. I feel like if I get the position I’ll be subject matter expert with the product and will also get me certified
Not too hard, wouldn’t stress. You’ll have product and development teams to lean on to provide support, triage issues, identify if things are a bug.
Big difference with good support folks is just their ability to research things independently though like looking through community, jira, etc