How many points because my hotel door has no power, won’t let me into my room, no manual workaround, and now I moved rooms with none of my stuff? Can’t get in until 8 earliest

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I would demand points and refund. Hotel staff should be able to open the door regardless of lock working for emergency purposes

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Guys: ended up with 100k points. They comped the room, but that’s just to Deloitte’s benefit

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I would demand a locksmith immediately

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What kind of hotel is this? How are they not doing more?

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Sounds like your hotel probably can’t afford to give away points

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D2 - that’s a W in my book

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Remove the hinges / kick the door in (source: have had this done before)

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It’s a suburban area Springhill Suites

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30k marriott

Man I’d be pissed. I’d demand 50k Marriott or equivalent if I were you

D2 - what is a locksmith going to do for a dead door battery?

That is nuts! If i really needed something I would have demanded they open the door immediately. Obviously they could have called whoever was going to do it at 8am in earlier. If not, then the 100k points is not bad. Would have asked for extra points instead of the comped room. Which hotel was this?

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