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null

How many points for being downgraded on an AA flight (seat was broken)?

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They’ll probably give you 10k

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Complained through phone or email?

Was it a complimentary upgrade? Likely none.

Did you pay for the seat and get put in another cabin? You’re entitled to a refund of the difference between cabin fares and little more.

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On three separate occasions I’ve received a $250 voucher for being downgraded after a confirmed upgrade. Best of all, I re-cleared my upgrade at the gate for all three of those flights 😎

That’s quite impressive actually. It’s not a requirement by the airline at all.

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