How much do you think it's ok to have redundancies in product, and how do you handle getting rid of some for the sake of others? Do you phase out? Swap? Keep both for a while?

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It depends on how vital the redundancies are. Will one thing stop functioning, or absolutely everything, if they aren't there when needed...

As close as it gets to cannibalizing if it feels like a solid feature. I'm very feature-add oriented, test it out and retire what's not working. The redundancies show what people gravitate towards the most and you can phase them out.

That drives me absolutely nuts as a consumer. I get attached to certain features and then what if my choice wasn't the majority and my feature gets changed to something else. I understanding iterations but having redundancies and A/B testing all within the same experience is a really rocky road for the customer.

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