I am looking to shift into a CSM role after 3YOE in Tech Strategy + Program Management. I've been having a hard time getting interviews because I don't have quota/sales/client experience but I know I have all the soft skills and potential to learn technical skills (majored in information systems).

Any advice on how to navigate this more strategically? I definitely need to update my resume with CSM jargon but I'd appreciate any referrals/insights!

like
Posting as :
works at
You are currently posting as works at

Customer Success is essentially about relationship building and helping your customers achieve desired outcomes. If you can show how your current skill sets will translate into these requirements then you’ll have an easier time in the interviews. If you don’t have as much client facing experience, you can explain how you’ve worked cross functionally with other teams internally to achieve wins/success for the company, and how working with customers is just a natural extension of doing what you’ve already been doing. Being personable/likable is always a big plus in interviews, as it shows you’re easy to work with. I know a lot of this may be common sense, but hopefully it helps!

like

Why not look at CS role within VMware. ?

Related Posts

AMERICAN EXPRESS India is hiring for below role:
Software Engineer- Hadoop, Pyspark- (Req ID -21029748)

JD screenshot is attached. Kindly DM me if interested

Post Photo
like

Bio: middle-back office experience, consulting paired with industry experience totaling +8yrs + MBA. Currently in big4 consulting/transformation role as an M3.

What is the base/TC comp band for a Sr Associate I should shoot for, NJ area?

Target firm: Credit, 25B AUM, less than 1k employees, flat Org.

like

Looking for lead network infrastructure and operations openings.
Yoe- 11
Cctc - 12.4lpa

like

SDR Managers in Tech:

What types of skills/characteristics do you look for in a candidate when interviewing them for an SDR role if they have never had Saas experience before?

I have outbound sales experience in a different industry (internet/lead generation for small/midsize businesses)

like

Just wrapped up case style interview at LinkedIn. I was rejected from moving on to the next round. The feedback I received was that I wasn’t concise enough in my answers. I have never really done a ton of case interviews before and I do not have an mba. Any suggestions on how to frame my answers in a concise way?

like

Hello All,

Hope you are doing well.
I require your suggestions on the below.

Currently, I'm an ETL Developer having skills in DataStage tool, Autosys Schedule tool, Unix, Linux, Oracle & Teradata SQL, shell scripting, C++, Data Structures with 3 YOE, and now I'm planning to switch to a Data Engineer role within next 2 months but I'm confused about how to start and which courses should I be taking up.

Help is highly appreciated, looking forward to your response and if any openings.

like

Hello buddies I am looking for a C/C++ referral in Infosys for @indore location. Can anyone please refer me for the same or any C++ based role in Infosys .. Thank you all in advance.

How long does it typically take for a company to reach out to references? I gave mine a week ago after the whole interview process and they still have not been contacted.

How are you handling reviews/ reputation management for social media? For multiple (1000) location business? Talking with a client and this is part of scope.

I have been an HR assistant for 2 years in the public sector 80% staffing 20% recruiting, I want to break out into the private sector and have 5+ interviews but never seen grab there attention. Recruiters have told me that I interview well, Any Advice?? I have also gotten a Hr management Cert and working on my PHR.

like

Hello fishes,

Does anyone know a good consultancy for non tech folks? My friend is looking for Marketing role with past experience as Zonal Manager at Oyo.

Thanks!

like

Is anyone in the United States hiring Junior writers. Right now I'll work somewhere based nearly anywhere?

like

Hello people of San Diego! Would love to hear how y’all are affording to live here comfortably. Please state your company, position, TC, YOE, and do you have a side hustle? I’ll start - I’m an advisor in Wealth Management with TC of $70k, 3 YOE and no side hustle. Among other things, rent just jumped from $2500 to $3700 for 2 bedroom and areas were looking at. I’d like to “make it” here but if it means switching career to make money I’d like to get an idea to make the right job change.

like

If you are looking for a referral in EY. Please DM.

like

I want to switch role as an AWS developer. But I have just learnt the things on my own in AWS. In interview I am asked questions based on real scenarios on which I am not having any experience.

Any suggestions? Even if I do hands on on services like Linux academy or quiklabs, it would not help.
(AWS cloud migration experience one can get if worked on a real project). Please help.

like

With over 2 YOE in commercial sales at Dell and look at other tech company. What should seeking OTE (Base + Commission) when interviewing with other companies ? Open to any advice.

like

Trying to find inner peace after you’ve worked all weekend to get the client the changes they desperately needed by Monday morning only to have them reply “So and so is on vacation and will check this when they get back later this week.”

Post Photo
likehelpfulfunny

SDE- III openings in @SIXT. DM for referral

like

Hey 🐠,
Have any of you done a cybersecurity case study before? I have one coming up and I’m looking for feedback on how to best prepare for one and what kind of cybersecurity related topics should I expect. Thanks :)

like

Anyone take a strat role at a bank- how does this fair out in TC against roles at other banks? (T1 City, 8-10yoe) Wells Fargo Strategy VP Comp:
Base: $195-210k, Bonus 40k-55k

like

More Posts

Any advice for a Coca Cola lab analyst interview?

like

Currently interviewing for a pre sales SE position and part of the process involves giving a mock presentation and demo. I have been given access to a sandbox environment but not a ton of guidance beyond that. Does anyone who has been through a similar process have any advice to share? I don’t come from a sales/ pre sales background so this is new to me.

like

Wondering if Adobe actually pays 75LPA CTC for computer scientist position for 4 yoe?
People in my city are promoting this for their son to get better "rishta" and one can imagine what my parents are feeling about me :)

funnylike

Will your company adopt 4 day work week?

like

10% vix move after Wednesday opex. Will go long uvxy or vxx tomorrow afternoon or Wednesday as a 10% pop in vix is more than likely. Will buy shares to dump in premarket if necessary and will have limit sells for 5 and 10% based on vix close wednesday.

like

Anyone have recommendations for an adoption consultant?

like

Hi Sharks,

Require referral for analyst role in Accenture. Need your support & guidance!

like

Happy Gandhi Jayanti everyone! Let's take a moment to pay our sincere obeisances to the man because of whom we are able to hold our heads up with pride and freedom around the globe.

like

Opinion needed: do you need to invite your creative partner to your wedding?

like

For those of y'all who are truck folks:

Entirely subjective, but what do you think are the best looking current gen 1/2+ ton trucks? My rankings:

Half ton: GMC > Ford = Ram > Toyota > Chevy > Nissan
3/4 and 1 ton: Ram > GMC > Ford >>>>>Chevy

like

How do you manage other team’s and teammate’s quarterly goals? I’m currently swamped and doing damage control with a bunch of people suddenly wanting to make their goals (to get their bonuses) at the last minute and wanting to cut any corner with my product that they can. What do you do? I’ll have to clean up the mess after if I don’t play defense and that’s NOT on my quarterly goals.

like

Oracle India Heard news a lot of promotions at every level this year.. how is the hike or other benifit with it this time at oracle at IC3 and 4 Level.Oracle India
Is there any hike consideration for Non promoted candidates.

like

Hello guys,

Could someone please help me to know about job security at
Natwest group , I heard that in past they layoff some employees due to closing of the mumbai office and they were in constant loss.

Also, they have shut down their operations in India, so will it impact on us.

Thanks in advance

Anyone here work on the sales team/relationship management at their bank?

like

I have received an offer for Tech Consulting - CS&A department at Senior Consultant position.
Qs-
1. What exactly is CS&A?
2. With almost 7 years of experience (5 years relevant to the profile), is Senior Consultant position appropriate? If not, what should I ask for.

Thanks in advance.

like
like

I am a nurse currently working in an ICU (overall 2 years total RN experience) and completely burned out from bedside nursing and the crappy pay. I’m interested in nurse consulting but have no idea where to start or if I am even qualified for such a position. Anybody have experience with this?

I have a Bachelors and Masters degree in Biomedical Sciences, a Bachelors in nursing, and currently in a BSN-to-DNP program… no experience in consulting, just clinical experience

like

How to get a job at Sanofi for a role in pharmacovigilance?

likehelpful

I have an offer from
1. Sapient
2. EPAM
3. Incedo

Irrespective of salary I want to know which is good based upon learning curve and job security.

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Send download link to your phone

OR

Scan your QR code to download
Fishbowl app on your mobile

By continuing you agree to Terms of Use and Privacy Policy.

Messaging rates may apply

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal