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Hello.. i have 6 years of experience in frontend development. I have offer of 27.5 from Nagarro (client to be decided yet) and 30 from HCL Technologies (apple client and work location also apple) and 26 from Netcracker Technology Corp. maybe with some joining bonus. Which do you think I should join.
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I'm looking for tips. How would you handle a particularly difficult subordinate. This person is constantly making the same mistakes, not meeting goals, utilizing resources available to them and quiet honestly wings a lot of things. This is a tenured representative.
They have been made very aware of the mistakes. If there is a mistake made there is a coaching as soon as possible to address and correct those mistakes. We follow a own it path where when you make a mistake you get feedback as to what that was. Why you think it happened and working together to put a plan in place to take accountability including customer call back if needed and letting them know you made a mistake and how you're going to fix it. This person has previously been on a performance improvement plan as well for the same reasons. This is something that has been worked on in the past and they have corrected then backslid. So I did actually have a sit down with leadership and based on previous steps and information we put together a plan to move forward which will be presented to the representative shortly. I do appreciate the feedback on this however, because I am working toward leadership myself and these are things that are great to keep in mind for that time to ensure that I and my reps are successful as well. I don't want to see anyone fail, but I do believe that you have to be willing to accept the feedback provided and implement it willingly.
Sometimes when confronted people get defensive and don’t want to make changes. I approach things with “I’ve noticed you’ve been struggling with…. What can I do to help you be successful?” If you approach it with you want to help instead of fix this then you are doing all you can. If they still fail the company needs to have a job improvement plan in place to help them. Sometimes having expectations in writing is all they need to realize they need to step up.