I am STRUGGLING with my account team. Our lead is out 3-4 days every week and his junior is not able to cover, mixed with a lot of work is not clicking. I’m trying to go empathy first, but it’s pulling a lot of projects, off process, off timeline, off budget. Any advice?

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Have you escalated this to management for feedback? Seems it’s a resource issue. Explain you want the projects to be successful but the resources needed to execute just aren’t there and causes delays. Are you able to push back deadlines to accommodate? Those are Qs you can ask.

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What does your manager say, she/he is likely a peer to the Sr. account petso, should know them well enough to advise you or speak in your behalf or with you.

Have you talked to your lead?

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