Your recruiter should give you this info and a deck template to use, unless something has radically changed recently. It's basically you presenting a technical business problem to a mock executive audience and explaining how you solved the people/process/technology aspects of that, and what the measurable impacts were.
Right, but they also can't validate that your numbers are correct. Do you understand what the impact of your work was "supposed" to be? Which KPI's, how much progress on them? Much of the PA work is advisory, and to be viewed positively (and renewed, and the software licenses alongside of you renewed and ideally grown) you need to be able to quantify the value of the work you do.
A common trait among under-performing resources in this role is to show up at a client and "be help desk", waiting for work to be assigned; staff aug + a blue cloud sticker on the laptop. Success in the role often means you personally establishing mutual priorities with the client in a time-boxed plan, and you personally driving progress on those priorities in measurable ways, possibly reliant only on yourself, building relationships at the client (and potentially 1 or multiple SI's they employ) and navigating Salesforce's internal hierarchy to get you and your client what's needed. You are not guaranteed an SOW or a team on the ground to help you.
If your work has been implementation / SOW-focused, the KPI's are different, but there are definitely ways to track performance and impact of technical resources on such projects... We are doing more implementation work these days so those topics are relevant. Absent that, I guess the play would be to convince them how broad and deep you are technically, how strong your communication and presentation skills are, and how motivated (read: certs and professional development) and able to be coached up in the areas of establishing and measuring strategic initiatives you are. Obviously, the higher the level you're interviewing for, the more complete of a package you need to be.
In short, think about ways to demonstrate and explain your unique value prop. At this stage it's beyond "can you do the work", they already believe that, now it's "do you understand our business and your client's specifically, consulting in general, and how to justify a client's expenditure on you personally as a consultant?"
Can a non Salesforce person who has industry and consulting experience hired for Program architect role? Have 10+ yoe with SAP CRM implementation and looking for a transition. Is this role a beat fit?
You should go for it. Don’t let this bowl tell you not to apply. We have Directors over PAs and TAs who were previously not Salesforce experts but strong in CRM space during application process. Speaking from experience as such, the ramp is intense but doable.
Bowl Leader
Your recruiter should give you this info and a deck template to use, unless something has radically changed recently. It's basically you presenting a technical business problem to a mock executive audience and explaining how you solved the people/process/technology aspects of that, and what the measurable impacts were.
Bowl Leader
Right, but they also can't validate that your numbers are correct. Do you understand what the impact of your work was "supposed" to be? Which KPI's, how much progress on them? Much of the PA work is advisory, and to be viewed positively (and renewed, and the software licenses alongside of you renewed and ideally grown) you need to be able to quantify the value of the work you do.
A common trait among under-performing resources in this role is to show up at a client and "be help desk", waiting for work to be assigned; staff aug + a blue cloud sticker on the laptop. Success in the role often means you personally establishing mutual priorities with the client in a time-boxed plan, and you personally driving progress on those priorities in measurable ways, possibly reliant only on yourself, building relationships at the client (and potentially 1 or multiple SI's they employ) and navigating Salesforce's internal hierarchy to get you and your client what's needed. You are not guaranteed an SOW or a team on the ground to help you.
If your work has been implementation / SOW-focused, the KPI's are different, but there are definitely ways to track performance and impact of technical resources on such projects... We are doing more implementation work these days so those topics are relevant. Absent that, I guess the play would be to convince them how broad and deep you are technically, how strong your communication and presentation skills are, and how motivated (read: certs and professional development) and able to be coached up in the areas of establishing and measuring strategic initiatives you are. Obviously, the higher the level you're interviewing for, the more complete of a package you need to be.
In short, think about ways to demonstrate and explain your unique value prop. At this stage it's beyond "can you do the work", they already believe that, now it's "do you understand our business and your client's specifically, consulting in general, and how to justify a client's expenditure on you personally as a consultant?"
Can a non Salesforce person who has industry and consulting experience hired for Program architect role?
Have 10+ yoe with SAP CRM implementation and looking for a transition. Is this role a beat fit?
You should go for it. Don’t let this bowl tell you not to apply. We have Directors over PAs and TAs who were previously not Salesforce experts but strong in CRM space during application process. Speaking from experience as such, the ramp is intense but doable.
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