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Hi Nagarrians, it's been 45 days now since I joined Nagarro I was assigned a team at the time of joining but since then I am waiting for interview to take place. Is this normal procedure? Although from day 2 my project manager asked me to fill the timesheet corresponding to one project which is no billable. I am having concerns now as I don't know if this is normal ?
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Chief
If the client doesn’t want it, they will make him/her change it, so it will resolve itself.
If you’re concerned about the client being turned off my a bigger change order than they anticipated, all you can do is say that and explain why. Team, I spoke with client yesterday and they told me their expectation is $x. We are double that. I’m concerned they will take this as us not listening. Hopefully the person will listen realizing that by doing otherwise, they will shoot themselves in the foot and damage the relationship.
Rising Star
You did address, and it was dismissed. Sit back
Chief
You are out of your league, perhaps.
Chief
No, I’m not, that’s the thing.
For me, I think there are multiple aspects to view it from and in true consultant format, the answer of what to do is "it depends". I think it's one thing to pad the number with a team that is going to be doing work (valuable or not is in the eyes of the client) and it's up to partner to decide to include it/sell it and the client to decide if they find value in that work and want to pay for it; if this is the case, I think you've done your part about raising the concern and the potential impact it may have on the client relationship. It's a different story to truly pad the change order to cover resources that aren't part of the delivery team/not doing work on the client and the client doesn't know this, in this scenario I would escalate the concern.
Chief
How much more senior? Is it the GRP? If not does the GRP know?
Other thought to consider. If you’re on a major account, sometimes both consulting/client leaders will pad an extra team under one portion of the sow because the clients internal budgeting rules slotted the money there. In these cases there is likely a handshake agreement that the team will actually be used on another activity. This work may not be visible to you or your “in the trenches” counter part but is handled at a higher level. Be sure to air your concerns in the right time/place.
Chief
If you are a partner, then push back more firmly.
Mind your business
You did your part by advising on what was needed. Now let the partner do their job and align on a business deal. Fighting the partner or bringing in the professional standards team of pwc likely has 0 ROI for you. If the change order isn't signed, it doesn't sound like you'll be blamed. And this could be a negotiation tactic to arrive at a discount or normal sized team or something else later. Wait and see.