I need to talk with a teacher about inappropriate behavior some parents are complaining that she has in the classroom. How do I approach this without accusing her or making her feel ambushed?

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We always ask that parents first speak with the teacher before getting admin involved. That typically resolves the issue. If it does not, then speak with teacher and say "some parents are concerned with.... What can you tell me about this situation?", Let teacher know you support them and want to help them resolve the issue. Oftentimes the student version is not 100% accurate or the issue isn't as serious as they make it out to be. Focus on solutions and moving forward.

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I definitely want to know her side of the story.

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