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Did your resume hide the gap?!
I would ask for more information on the issue from the hiring manager or your recruiting contract.
^^ Reach out to your primary contact and ask for clarification. The email you received was an automatic, canned email, right?
I never knew u have to specifically have the gap on my resume but i explained all gaps in my Background check form! I have never ever failed a BC for this reason before
I wouldn’t expect you to have the gaps on your resume per say but I think it would be obvious based on the dates of the jobs you held
Update: the email was an automatic. They were being annoying over a retail job i worked in 2014 that i included in my employment gap blurb but didn’t disclose separately (The Background check form was auto-populated to the jobs on my resume so i didnt change anything)
This won’t be a problem. Even after the background check comes back with a discrepancy the HR person looks at it and says does this really show the person was being dishonest or misleading, or is it just a difference. This sounds like it was just a difference.
Discrepancies on background checks get identified all the time. But it’s usually just due to a date or something being off. It’s not like you said you graduated from Harvard and worked at Goldman Sachs, but actually went to community college and worked at The Gap. You’re fine.