I recently stayed at Sheraton. I requested for early checkin and over the phone they said yes when I went there after few hours they denied saying they are only two people on Helpdesk and don’t remember talking to anyone regarding this, it was an insult
Finally after getting the room, the coffee machine in room was full of dust requested for a new one nobody came the entire day called again they got a new one which was in the same condition full of dust
I stayed there for 4 days the Wi-Fi cont.

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100 points

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0 - stay at a nicer Marriott next time and if you have a restricted diet you should ask ahead of time about the selection of food. Most people are not vegan / vegetarian and although it would be nice to have a friendly section it’s by no means required to have one. The whole check-in thing sucks, but with the coffee couldn’t you just wash it out / clean the dust off?

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Wi-Fi did not connect at all, called front desk they are it should but it never
I had a room with breakfast included in the room rate when I went for breakfast there was no Vegetarian or Vegan option nothing and they told me to buy at Cafe with no regards to the options they had.
Had a bad experience overall.
How many points can I ask them for this experience? I am also a Platinum Marriott Member.

I got 6k pts after I mentioned a recurring loud banging noise during checkout. Didn't ask for anything and certainly didn't expect anything.

Got 20k at the Ritz after filing a complaint about a bug in the bathroom and some hair on the TV remote lol

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OP - early check in is a request and not an obligation for the hotel
The dust and the WiFi can be a reason for complaining and getting some points but no vegan option - NO

There are 100s of thousands of Platinum (if not millions) so that’s not special

I am not upset about getting early checkin or not. It’s hue they denied and looked like I am sharing something that is false

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