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100 points
0 - stay at a nicer Marriott next time and if you have a restricted diet you should ask ahead of time about the selection of food. Most people are not vegan / vegetarian and although it would be nice to have a friendly section it’s by no means required to have one. The whole check-in thing sucks, but with the coffee couldn’t you just wash it out / clean the dust off?
Wi-Fi did not connect at all, called front desk they are it should but it never
I had a room with breakfast included in the room rate when I went for breakfast there was no Vegetarian or Vegan option nothing and they told me to buy at Cafe with no regards to the options they had.
Had a bad experience overall.
How many points can I ask them for this experience? I am also a Platinum Marriott Member.
Rising Star
I got 6k pts after I mentioned a recurring loud banging noise during checkout. Didn't ask for anything and certainly didn't expect anything.
Rising Star
Got 20k at the Ritz after filing a complaint about a bug in the bathroom and some hair on the TV remote lol
OP - early check in is a request and not an obligation for the hotel
The dust and the WiFi can be a reason for complaining and getting some points but no vegan option - NO
There are 100s of thousands of Platinum (if not millions) so that’s not special
I am not upset about getting early checkin or not. It’s hue they denied and looked like I am sharing something that is false