I requested early check in at a Sheraton and was told that I would have to wait until check in (totally fine) but that it would also be a fee depending on how early? Has anybody been charged a fee for early check in? I am titanium ambassador status at Marriott and checked in even at like 6am after a red eye and before and never been told that. New rule?

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Most hotels are franchisees so they can set their own policies as long as they don’t conflict with the policies from Marriott corporate. If you have documentation from Marriott that says you’re entitled to early check in then feel free to challenge them, but I’m also Titanium and don’t recall early check in being an explicitly offered benefit. It’s just a perk many franchisees choose to offer, but it isn’t required of them.

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Titanium or Ambassador? Either way, accept the charge and tell your ambassador to remove it.

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Try your 24

they don’t have to offer early check-in at all. that has happened to me before. but no, i’ve never heard of this.

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