I sincerely dont want to think of Account People in 2019 as client email forwarders and meeting summarizers. May I please hear recent stories of fighting for work, changing clients' minds--winning?

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You’re lucky that you thought of them as both client email forwarders and meeting summarizers in 2018. I certainly didn’t get that much out of the account folks I worked with last year.

For me they were just demanders of revisions without giving any context. And I came to find out that frequently there was no context, they just wanted to me to stay busy.

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“See below” til infinity

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I love my account people. But we fired the shite ones this year so the only ones left are lovely, collaborative, team players who work for the agency and the work.

They have a good lead who sets the right example

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Love love some of my account team, one of them is actually one of my best friends and was in my wedding. When you have a good, dedicated, and honest account team, they can do wonders to help you sell in and save the work. It also makes work feel less like a battle and more like a team sport.

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Couldn’t agree more. I’ve been lucky enough to work on a team with great account people once in my career, and it felt just like a sports team.

I meant like "the state of the industry in 2019," like what account people do in the current ad industry climate. Lerd knows us creatives arent what we're supposed to be either. But there must be SOME stories of successfully guiding work (not by changing it) or managing clients. There must! Right, Account 🐠? Inspire some juniors!

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