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Maybe look into something customer-facing? Most things that are internal require a level of tech knowledge.
That's a good start! I would take on some side projects or ways to apply your learnings more practically - it'll help during the interview process!
I’m at a major fintech - the transition should be somewhat painless. As the above poster mentioned, the best route to do so would be a customer facing position and internal transfer from there after job shadow and preferably a few company paid certifications if you’re interested in product management or a tech role. Good luck!
Thanks so much for the response! I appreciate your insight!
You should def work with a resume expert on Upwork!