I work in IT for a very large hospital system, I've been in this position for 4 months and am used to the IT aspects of this job, what I am struggling with are what I supposed would be classified as customer service. I spend day in and day out getting yelled at. I've got no support at work in this matter and I'm not quite sure what to do. Do I start looking else where for a job or is the yelling normal for IT analyst's to get..

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Sorry I have no advice but who are you getting yelled at by?

Wow that’s horrible. Can you start writing them up? I contact HR whenever anyone yells at me because it’s unprofessional af. At my org, writing in caps is considered yelling and can be reportable as well. Even if nothing ends up happening to the person, I want there to be a paper trail.

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