I work on an internal sales team and I'm running into issues with female client team managers. They keep trying to go above my head and get really rude when I have to define boundaries. Any advice?

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I worked in HR in a previous life... there's nothing you can do about catty underling syndrome

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PS I'm a Sr analyst, also female. I think it's a subordination AND gender thing

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I am in their role and hate when people ask questions and probe indirectly on the Urgent vs Important 2x2. Maybe test their ask in that matrix relative to your other priorities.

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Google the framework - def helps really focus fire-drill management as you describe

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Your a senior analyst. What's "going above your head" even mean?

It means that when I tell them that there's something I can't do for them (usually because their request was too last minute, or would cost too much), they try to escalate to someone else on my team (who is ranked higher in the firm), despite having the same job/ and despite the fact that the answer is still no.

Or if they're unhappy with something I did, they don't confront me and instead try to talk to whoever they assume I report to.

My team role isn't ranked, we all work adjacently, despite the different levels of the members

Hmm, yeah I could divert the deciding pressure to project priority so they don't get stuck on the idea of me *personally* saying no. Thanks that's really useful

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I was told to wait for some days multiple times, and now i am told to wait one week more, moreover when i asked HR this time that will i get offer letter eventually she herself sounded unsure and told to keep other opportunities open, i am not sure if the hiring is frozen or is on hold ?

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