If something "only takes ten minutes" but isn't critical, please do not act like it's a big deal that I have other priority work to do first.

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If something will really only take 10 mins I find it better to just knock it out then and there. Makes the person happy and helps me mentally move on to the bigger items.

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True, make sure you communicate that to them. Unless they truly need it for a client deadline they should be understanding. If not, then they’re the one with the problem.

Critical is relative. How does it impact the client relationship or perception?

It is one of those things that didn't involve the client. A small housekeeping issue to keep ourself organized

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