If you cancel a hotel a day before through concur can you dispute the fee they charge?

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I often change my reservation for a future date, Sat in a couple of weeks... then I cancel since it’s within policy

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Just call the hotel directly. They will waive the fee.

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Always call the hotel directly. If you have status they will cancel with no questions asked.

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Well, did you agree to the fee when you booked the rate?

I have for circumstances beyond my control (illness, travel disruption) - need to call and have a good reason.

What A1 said - if you have a good reason, they’ll generally waive it even if you aren’t in compliance with the cancellation terms.

Go look at your booking and see what the cancellation terms were. If you were within the cancellation window, then call Amex and they’ll handle it. This happened to me recently. Booking through my firm’s portal gets us favorable terms - cancel up to 5p day of check-in. I called Amex to cancel my trip two days before. When the hotel tried to charge a late cancellation fee, I called Amex who had a record of the call and went to war with the hotel armed with that evidence. 3 days later they refunded my card. From now on I’ll always cancel through Amex because I fear that if I had just cancelled myself the hotel would’ve tried to screw me because I wouldn’t have had proof of the call

One time I canceled a few hours before check in and they still waive it because I was a Marriott bonvoy member

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