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I’ve seen many agencies use the SAE position as a carrot for AEs that would otherwise leave for career growth. As a result, the role of an SAE is rarely defined and easily falls into AE territory. I think you’re up the right tree with setting clear roles & responsibilities!
that gives me some perspective!
What are you doing as an SAE that makes you feel like you’ve taken on a smaller role?
Just curious - what is monitoring in this context?