{ "media_type": "text", "post_content": "I’m hosting an intern lunch and learn this week to talk about all things account services. Anything you think I should definitely hit on? Been doing this a few years and looking to spice it up!", "post_id": "5cfe95681ed23b001bb59022", "reply_count": 3, "vote_count": 1, "bowl_id": "5a3b5e6f57397600147146d3", "bowl_name": "Account Management" }

I’m hosting an intern lunch and learn this week to talk about all things account services. Anything you think I should definitely hit on? Been doing this a few years and looking to spice it up!

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There’s a difference between account management (partnership with client) and client service (vendor relationship with client). Be sure you understand your agency’s expectations and if that will align with your goals and potential job satisfaction.

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THIS. Learn when to say no.

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If you have a book budget, I suggest getting them The Art of Client Service, it’s a great book for anyone who works in this industry.

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