I'm in a SaaS company with stakeholders who really think my job is to make things pretty. I am a ux designer btw so I have NO visual design skills.
I've been stressed and struggling but our product director has gone at bat for me multiple times which I am thankful for. However, I'm not sure if that will work long term.
I have done analytics, pivot tables, graphs, arr/mrr calculations, etc. I think this is a mountain if not a concrete wall of an organization.
Anyone know other things I can do?

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Have you tried explaining them that - and don’t thank this as an offense - you are more of a strategist and business analyst than a designer ? The term design unfortunately for those not in design brings that expectation - that you are able to deal with both. If you speak their language ( that’s why the strategist / ba) they may finally “get it”.


Also forgot to add the basic, which your director probably done: even if it sounds boring, he needs to presente the team with roles and deliverables next to it - every time a new project starts. You can only do so much. It’s the leadership role to teach the organization those roles and their responsibilities.


Right. The term “designer” is throwing people off. (I would assume a UX designer would need some design skills, so even as a designer I didn’t know that).

Maybe you could change your title. Interactive Strategist, User Interface technologist, whatever. To get that « design » out of your title. It’s hard to say « i am not a designer » when it’s right there in your title. And tell people, I’m not really a graphic designer, I am in the area of technology interface and customer experience design (or however you want to spin it). Learn to say « no » or soon you will be getting people’s PPTs to « pretty up »


I disagree with this approach. I think a UX designer should have at least some basic understanding of visual design principles. Research has shown that aesthetics of a product affect the experience, and the user’s willingness to learn how to use the product.


@spd1 you are right about that - specially In product design organizations. But a lot of the positions even at places like good still are filled with people with zero skills on visuals - or to be honest - even worse : basic understanding of visual design principles. Because if you have just the basic it means that you visual design output will be weak compared to the rest. What you need that for - is - if your organization still o. Wireframes - you need the basics to create hierarchy, flow and so on right ? This is not 2000’s where wireframes were made in Visio.

Tl;dr: the market is turning to the more “product design” profile: visual, ux and strategy combined, but there is still a lot of classical ux design positions out there.

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