I'm tired of wearing too many hats and only getting paid for one. I was hired as an Account Executive, but I have to manage collections, billing support issues and visual filing for my accounts. I honestly don't see it's worth it at this point. Little over a year at this company and I've made $250 in commission from my 18k of margin that I brought on. I'm definitely at my end point and want to explore more options. Any advise?

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Lol welcome to the life of being an AE, where the pay is minimal and the work is 24/7. Where operations within a company often don't know what they are doing, and much less what you are doing so you have to go around people to make sure you can even hit the unreasonable quota your company has probably placed in front of you.

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I bet your employer sees that too as you being one of the most valuable people on your team, so you could probably ask for a raise.

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It sounds like you're being taken advantage of. And $250 in commission??? I'd start checking out other opportunities if I were you. That's crazy.

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Currently applying for other companies for an account manager position. Because I agree with you $250 in commission after a year of work is not right.

Yeah, that is probably one of the worst comp plans I've ever heard of. You could do better, literally anywhere

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I feel you — my first sales job was 0% commission and I was doing the job of 5 people with an insanely disrespectful work environment. I left, and after I did several other people within the company left… leave! There is always a better job!

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Best of luck to you! Rooting for your success.

Since I am in sales ops, i have seen a lot of companies opening up just this position to support the sales team. You can suggest your company about this position so that they can hire.

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My personal experience say it seems the sales ops processes are not in place yet. And I understand your pain coz sales person has to focus on customer. I wish you luck.

If you like sales go to a place that only has you do net new lands, its easier to maintain focus and you can focus solely on the primary way you make money in sales (bringing in new business lol). If you don’t want to do sales anymore choose something adjacent to start branching out, CS/sales ops/marketing

I like sales, but from what I've seen, not all sales jobs are like this. Being hopeful by putting in applications for different companies.

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Always be open to new opportunities. How much commission do you earn on the collections, support issues and filing? All the stuff you do when you aren’t selling.

Nothing at all. We have a collections and support team. But it always circles back at me to do/finish the job.

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Try to negotiate your salary and if you can’t then just switch. Ask around for referrals and connect with people on Linkedin.

I can definitely related to the too man hats part. My manager left and I was asked to step in the interim. Well, soon after, not only was I doing her job and my job (granted they did give me a temporary raise during this time) I got loaded with things beyond the scope of either position. Definitely feel taken advantage of and honestly was about to call it quits when they finally hired a new manager, saw what I was dealing with, and fought like hell to not only get me a permanent raise but create an official “back-up” position. I know it may not be the same for you, but maybe grin and bear it for a little longer? Maybe it will payoff. It certainly did for me.

It sounds like you may be on a recoverable draw compensation plan if you’re getting minimal commissions relative to the margin that you’re bringing in to the business. Is that the case? How does that commission compare with what peers are getting?

With respect to the level of work, I’ve always felt my role is to ensure that customers have great experiences with the companies that I’ve worked for and ask the teams that I lead to do the same. Often this means going beyond selling activities to consider what else can be improved in areas that my customer will interact such as billing, implementations, etc. I want every customer to be an emphatic reference about their experience because it makes my life easier long term. Consider what is broken elsewhere in your org that is creating these issues and what you can do to help those teams improve. Then add that to your resume and bounce to a company that will better appreciate your efforts and financially reward you.

Nope, one hundred and 50 dollars.

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