{ "media_type": "text", "post_content": "Internet on a coast to coast flight did not work on a united flight. How and who do you complain for compensation? ", "post_id": "5ac23dec8ad03a0013ab70c9", "reply_count": 4, "vote_count": 1, "bowl_id": "58f82522753e990016609224", "bowl_name": "All things points", "feed_type": "bowl" }

Internet on a coast to coast flight did not work on a united flight. How and who do you complain for compensation?

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They'll refund you if you use the contact details on the receipt. I've never asked for points.

United.com/refunds

Just use the general customer service inquiry form. You'll get a refund, points, or even a $50+ voucher for use on future flights.

It happens a lot ...did you use go go wifi ..it sucks on coast ti coast flight...and it sucks generally too..but i would say be glad we are getting internet connection that high up..its evolving

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