Is anyone a member of Navy Federal Credit Union? Thoughts on your experience? I realize the APY isn’t as high as other places on their savings accounts. I have heard their customer service is A+.

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Yes, the customer experience is A+

I have mortgage there. I kept forgetting to set up auto pay for the first few months.
They call you and make sure everything is fine if u don't make a payment for 2-3 weeks after due date. No late fees or anything.

Happened to me twice in 3 months before I finally set up autopay

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I have a checking account, a car loan, and business account with them. Been pretty happy so far

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I had to self clear it I think.... But I had gotten everything before I joined deloitte.

Outside of USAA, best bank to be with.

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Thank you!

I'm a NFCU member. I absolutely love them. Their customer service is awesome. Ive had their cash rewards card for awhile too. Their app is super friendly as well. I haven't had many issues and I've been banking with them for 10 years.

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If there was any way I could get a navy federal mortgage I would be all over that

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I am a member but haven't used their lending services. I will say walking into a branch was a pretty magical experience. Every single one of them was friendly and cheery. They really pride themselves and the leadership there takes customer complaints seriously.

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You heard right. Really terrific firm and yes, customer service is A+.

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