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Rising Star
Yes, the customer experience is A+
I have mortgage there. I kept forgetting to set up auto pay for the first few months.
They call you and make sure everything is fine if u don't make a payment for 2-3 weeks after due date. No late fees or anything.
Happened to me twice in 3 months before I finally set up autopay
I have a checking account, a car loan, and business account with them. Been pretty happy so far
I had to self clear it I think.... But I had gotten everything before I joined deloitte.
Outside of USAA, best bank to be with.
Thank you!
I'm a NFCU member. I absolutely love them. Their customer service is awesome. Ive had their cash rewards card for awhile too. Their app is super friendly as well. I haven't had many issues and I've been banking with them for 10 years.
If there was any way I could get a navy federal mortgage I would be all over that
I am a member but haven't used their lending services. I will say walking into a branch was a pretty magical experience. Every single one of them was friendly and cheery. They really pride themselves and the leadership there takes customer complaints seriously.
You heard right. Really terrific firm and yes, customer service is A+.