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Role - Sr. Consultant/Asst Manager Exp 12-16 yrs
Candidate should be ITIL certified with hands on exp in Organisational Change Management. Good exposure with ITSM methodology. Please send ur profile urgently on happygk11@gmail.com
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It's not you. People are just tired, stressed and overworked leading up to the deadline.
That's certainly no way to motivate people and get things done. Lead by example. Sorry for anyone on teams like that.
^Absolutely. PA is full of passive aggressive assholes or just aggressive assholes. I've seen a senior manager literally scream at associates. Idiot got passed over for partner and it serves him right. You need to treat everyone with respect. We are all professionals. If someone is doing a shitty job then there's a professional way to tell them they're not performing as required, but screaming at people is never an option.
Yeah I can be a bitch.. I'll shoot off an IM or an email with review notes.. then I'm like ... why did I say that so mean when I get them back later...
Everyone is human. When you've been working all nighters for a few weeks, people get stressed out and snappy. Let's not act like it doesn't happen to us all.
People get butt hurt a lot when people start firing off comments and emails to get things done. Sorry, but there's no time for hand holding.
💯 %. Stay positive and motivate your teams. You'd be amaze how much more gets done when your team wants to work for you.
There's a difference between to the point and getting shit done and being a dick. If people are just overtly sensitive yea that's on them but I have seen plenty of people be dicks or rude snappy snarky etc and that's on you. You don't need to be a dick to get people to do what you want. It's counterproductive.
Again I hear you my busy season is roughly 3 months at 60 hours followed by 3 months at 80. So I know what your talking about. And I do agree if you unintentionally snap and apologize that's good on you. Just seen to many people use it as excuse to be a douche bag for months on end which is just a poor personality.
Well honestly, if staff would just clear the notes the first time instead of on the third time then they wouldn't get any snarky comments. But I try not to do it and feel bad when I do.
^I think it's the stress on people around the busy season. When you're on your second month of 70+ hour weeks and have 4 hours of sleep in the last 50 while pushing towards a deadline, I think it's not surprising that people snap. As long as you apologize afterwards what are you going to do about it? We aren't robots.
Doesn't make it right, but it makes us human.
Exactly. There's a huge difference between being stressed and having moments that you can't really control and just have obvious respect issues. Anyone that's been belittled by a superior knows that it makes you more unmotivated and less likely to ask important questions because no one wants to have to interact with someone that makes them feel 2 inches tall.
Very common