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At the end of the day it’s at your discretion.
If the always late thing bugged you that much (it would bug me) then you maybe should’ve fired her before. Firing her now because she’s MIA cus her dad died seems kinda cruel
Yeah, it does bother me but since we are working from home, I let it go.
A job is a job. Flexibility and compassion, sure, but this person sounds unreliable from day 1.
I used to have a cleaning person and I stopped because she was always oversharing. And her personal situation was so desperate, it just became a heavy burden every time she came over. Hearing about the disasters in her life or her children's lives.
I'm not rich enough to save her or to even help her. I could barely afford her basic cleaning service. And it just got to be so overwhelmingly unpleasant and sad and I always had this guilt when I saw her. It was so uncomfortable... Eventually I just decided to clean my own house.
And I have a friend or two who has been in the same position.
If I could give cleaning people some anonymous advice... It would be to keep it professional with your clients. Not trying to be heartless but having a housekeeper is kind of a treat for yourself. People enjoy it. If you burden your clients with too much doom and gloom about your personal life - and also if you are late, or unreliable - It's really hard to keep you around.
This is a completely valid reason if she’s always late. Recent events or one or two times wouldn’t be enough to me, but it sounds like she’s been pretty inconsistent.
She is probably late because nyc trains/buses are not always reliable and on time. If she cleans others houses and they hold her up for some reason, it may delay her follow up appointments. I’m sure it’s stressful for someone in her place, but it’s completely reasonable to not want to be inconvenienced.
You can let her go and give her a month’s pay tout of courtesy (if you want). Or You can have a talk with her and express these things nicely, and ask if another day would work better (if it makes sense for you).
Meanwhile you can go ahead with other cleaning services.
Perhaps wait a couple weeks.
I get it but maybe not right now since her father passed away and it would be pretty cruel.
Gotta pick your moments better. It sounds like you had a year, why wait til now?
Seems cruel.
Pro
Can you maybe say that you understand that she just had a loss and that maybe you both should take a pause? Give her some pay to tide her over (use someone else during that time), then let her go after some time.
Pro
I would have a chat with her about your concerns and politely ask if there’s anything she can do / whether another day would work better. It feels better to give her another shot before letting her go. If things don’t change in the next month, then part ways.
She barely speaks English 😹